Privacy Policy

1. Data Controller

The Data Controller is GeoSonar S.r.l., registered office at Via di Donna Olimpia 166, Rome, VAT number 18362641005.

Certified email (PEC): geosonar@pec.it — Email: info@geosonar.ai — Website: https://geosonar.ai — App: https://app.geosonar.ai

2. Introduction

This Privacy Policy describes how GeoSonar S.r.l. collects, uses, stores and protects the personal data of users who visit geosonar.ai, use the GeoSonar platform or interact with the services offered.

Data processing is carried out in compliance with EU Regulation 2016/679 ("GDPR") and applicable Italian law.

3. Types of Data Processed

GeoSonar may collect the following categories of data.

Identification Data

• first and last name
• email address
• company name (if applicable)
• information voluntarily provided by the user

Service Usage Data

• analyzed domains
• created projects
• processed prompts
• generated dashboards and reports
• technical data related to platform usage
• access and activity logs

Navigation Data

Computer systems automatically collect certain technical information during navigation.

• IP address
• browser used
• operating system
• date and time of access
• pages visited
• statistical usage information

4. Purposes of Processing

Personal data is processed for the following purposes.

Service Delivery

• account registration and management
• use of the GeoSonar platform
• generation of reports and dashboards
• technical assistance and customer support

Legal basis: performance of a contract.

Administrative and Accounting Management

• subscription management
• invoicing
• tax and regulatory compliance

Legal basis: legal obligation.

Service Communications

• technical notifications
• operational communications
• account-related information

Legal basis: performance of the contract.

Marketing and Newsletter

With the user's consent, GeoSonar may send newsletters, product updates, informational content and commercial communications. Consent may be withdrawn at any time.

Legal basis: data subject's consent.

Statistical Analysis and Service Improvement

GeoSonar uses analytics and monitoring tools to improve the platform, understand service usage and carry out aggregate and statistical analyses.

Legal basis: legitimate interest of the Controller.

5. Methods of Processing

Processing is carried out using computer and telecommunications tools, with logic strictly correlated to the stated purposes and adopting adequate security measures to ensure confidentiality, integrity, data availability and protection against unauthorized access.

6. Data Recipients

Personal data may be processed by third parties acting as data processors or independent controllers. In particular, GeoSonar uses the following service providers:

• Hosting and infrastructure: Hostinger
• Payments: Stripe, PayPal
• CRM and marketing: HubSpot
• Analytics: Google Analytics 4
• Advertising: Meta Platforms, LinkedIn, Google Ads
• Multimedia content: YouTube

These parties process data in accordance with their own privacy policies and applicable law.

7. Transfer of Data to Non-EU Countries

Some providers used by GeoSonar may transfer personal data to countries outside the European Economic Area. In such cases, the transfer is carried out in compliance with GDPR provisions and through appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

8. Retention Period

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected.

• Account data: until account deletion and within the limits provided by law
• Administrative and tax data: for the period required by current regulations
• Data for marketing purposes: until consent is withdrawn
• Technical and log data: for the time necessary to ensure service security and operation

9. Data Subject Rights

The user may exercise at any time the rights provided for in Articles 15 et seq. of the GDPR.

• right of access
• right to rectification
• right to erasure
• right to restriction of processing
• right to data portability
• right to object
• right to withdraw consent
• right to lodge a complaint with the Data Protection Authority

Requests may be sent to info@geosonar.ai or by certified email (PEC): geosonar@pec.it

10. Data Security

GeoSonar adopts appropriate technical and organizational measures to protect personal data from loss, unauthorized access, disclosure, alteration or destruction. However, no computer system can guarantee absolute security and therefore GeoSonar cannot guarantee the complete absence of unforeseeable events or cyber attacks.

11. Changes to This Policy

GeoSonar reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on geosonar.ai and will take effect from the date of publication. Users are therefore invited to consult this policy periodically.